FREQUENTLY ASKED QUESTIONS
FOOD & DRINK
RESTAURANT-
VISIT
RESERVATION
- How do I reserve a table at Jellyfish Restaurant?
- Why do I need to provide a credit card for my reservation?
- Until when can I cancel my reservation for free?
- How can I change the number of guests for my reservation?
- How do I reserve a table for a group of 6 or more people?
- Can I exclusively rent Jellyfish Restaurant for a private event?
FREQUENTLY ASKED QUESTIONS
FOOD & DRINK
RESTAURANT VISIT
RESERVATION
- How do I reserve a table at Jellyfish Restaurant?
- Why do I need to provide a credit card for my reservation?
- Until when can I cancel my reservation for free?
- How can I change the number of guests for my reservation?
- How do I reserve a table for a group of 6 or more people?
- Can I exclusively rent Jellyfish Restaurant for a private event?
RESERVATION
- How do I reserve a table at Jellyfish Restaurant?
- Why do I need to provide a credit card for my reservation?
- Until when can I cancel my reservation for free?
- How can I change the number of guests for my reservation?
- How do I reserve a table for a group of 6 or more people?
- Can I exclusively rent Jellyfish Restaurant for a private event?
FOOD & DRINK
WHAT TYPE OF CUISINE CAN I EXPECT AT JELLYFISH?
At Jellyfish, you will experience the culinary style of our head chef, Stefan Fäth: French Inspired Global Cuisine – a harmonious blend of classic French cooking with modern influences and flavors from around the world. The focus is on fish and seafood.
DO YOU OFFER A VEGETARIAN MENU?
Upon prior arrangement and at least 48 hours before your reservation, we would be happy to offer vegetarian alternatives.
DO YOU OFFER A VEGAN MENU?
Due to our culinary emphasis on fish and seafood, we regret that we are unable to provide entirely vegan menu options.
DO YOU CATER TO ALLERGIES AND FOOD INTOLERANCES?
We take allergies and food intolerances very seriously. If you have any, we kindly ask that you inform us at least 48 hours prior to your visit, preferably when making your reservation. This way, we can ensure that we meet your individual needs and provide you with a safe and enjoyable experience. If we are only informed of your allergy or intolerance on the day of your visit, unfortunately, we will no longer be able to accommodate your request.
DO YOU OFFER NON-ALCOHOLIC DRINK OPTIONS?
DO YOU OFFER NON-
ALCOHOLIC DRINK OPTIONS?
Yes, we offer a carefully selected non-alcoholic beverage pairing that is perfectly matched to our menu.
RESTAURANT VISIT
IS THERE A
DRESS CODE?
We want your visit to our restaurant to be as relaxed and enjoyable as possible. A formal dress code is not required, but we kindly ask that you dress appropriately for a special evening.
IS THE RESTAURANT
WHEELCHAIR ACCESSIBLE?
Our restaurant is designed to be barrier-free inside. There is a small step at the entrance, which is usually easy to navigate with standard wheelchairs. However, larger or specialized wheelchairs may face limitations. We therefore recommend contacting us by phone in advance so we can provide the best possible assistance and offer individual solutions.
ARE CHILDREN
ALLOWED IN THE RESTAURANT?
We warmly welcome children. To ensure the best experience, please email us in advance if you’re planning to bring kids, so we can prepare accordingly.
ARE DOGS
ALLOWED IN THE RESTAURANT?
Yes, dogs are welcome. We kindly ask that you inform us when making your reservation so that we can allocate an appropriate seating area.
CAN I PURCHASE
VOUCHERS AT THE RESTAURANT?
Yes, gift vouchers can be purchased directly at our restaurant. Upon request, we can also issue vouchers, which we will mail to you after payment has been received.
HOW MUCH TIME SHOULD I PLAN FOR A RESTAURANT VISIT?
To fully enjoy our complete flavor journey, we recommend planning around three to four hours.
WHAT PAYMENT METHODS ARE ACCEPTED AT THE RESTAURANT?
At Jellyfish Restaurant, you can pay in cash, with a debit card, credit card, or Alipay. We accept the following credit cards: Mastercard, American Express, Visa, and Diners Club.
RESERVATION
HOW DO I RESERVE A TABLE AT JELLYFISH RESTAURANT?
To reserve a table at Jellyfish Restaurant, simply use our online reservation system on our website or contact us directly by phone at +49 (0)40 / 4105414 or by email at info@jellyfish-restaurant.de. We recommend making your reservation in advance to ensure we can offer you a suitable table.
WHY DO I NEED TO PROVIDE A CREDIT CARD FOR MY RESERVATION?
Your credit card information is required as a guarantee for your reservation. It will only be charged in the event of a late cancellation or a no-show.
UNTIL WHEN CAN I CANCEL MY RESERVATION FOR FREE?
You can cancel your reservation free of charge up to 48 hours in advance.
HOW CAN I CHANGE THE NUMBER OF GUESTS FOR MY RESERVATION?
If you need to change the number of guests for your reservation, please contact us via email at info@jellyfish-restaurant.de.
HOW DO I RESERVE A TABLE FOR A GROUP OF 6 OR MORE PEOPLE?
To make a group reservation at our restaurant, please contact us by phone at +49 (0)40 / 4105414 or by email at info@jellyfish-restaurant.de.
CAN I EXCLUSIVELY RENT JELLYFISH RESTAURANT FOR A PRIVATE EVENT?
Yes, Jellyfish Restaurant can be exclusively rented for private parties and events (including seated dinners or kitchen parties). Please contact us by phone at +49 (0)40 / 4105414 or by email at info@jellyfish-restaurant.de to discuss details. We will create a customized offer based on your specific needs.
ANY
QUESTIONS?
If you have any further questions, you can reach us from Thursday to Monday at +49 (0)40 / 4105414 or by email at info@jellyfish-restaurant.de — we’re happy to help!